“I do not believe a good and effective service can ever stop moving forward, this is why we adopt the CANI approach, Continous And Never-ending Improvement, we truly believe being good and outstanding is a journey, not a destination”
– Indi Toot, Home Owner
KEY FEATURES OF OUR HOME
At Keele House we place a high priority on our hygiene, this has allowed us to receive a 5-star food hygiene rating. All of our meals are homemade, and prepared daily using fresh fruit and vegetables. Our professional cook is happy to cater for individual preferences, whether this is special dietary requirements or simply just personal taste. We start the day with morning tea/coffee with biscuits, and there is also afternoon tea with delicious cakes. Snacks are also available through the day.
We have a beautiful newly built conservatory diner where our residents can enjoy their nutritional meals whilst enjoying the the weather and the views of the garden. if residents would like to have their meals in their rooms it is entirely their choice.
All of our Person-Centred Care Plans are digital, this means if there are any changes in needs with our residents this allows us to document this efficiently and effectively and allows us to keep providing care accordingly. Whilst communicating with professionals about your loved-ones care, we have all the information we need digitally at our finger tips and everything gets documented so information is available at ease.
Keele House is located in the heart of Ramsgate. Being a 5 minute walk to the local town centre, this allows residents to enjoy local amenities, whether this be going out to the shops or just going for a walk with our Activities Co-ordinator. Our home has good local relationships from General Practitioners to Podiatrists and everything in between to help meet our residents’ needs.
Our dedicated staff team all work towards our visions and values, this ensures that our residents receive the high quality care they deserve. Our 4 core values are; Dignity and Respect, Learning and Reflection, Working Together and Commitment to quality care and support. At Keele House we believe working in-line with these values will help us in our journey to continuous improvement.