“All the staff are kind and friendly. Nothing is too much trouble. I am always able to ask for advice or an update on my mother’s health. Although my mother has only been a resident for a short time, all the staff know her and talk to her. They have my full trust.”

– V B

“My uncle is unable to care for himself, doubly incontinent and can no longer walk. The staff at Keele House are friendly, caring and very approachable if something needs doing. Alternative meals are provided according to need. I am unable to comment on activities as my uncle finds it difficult to take 
part and often prefers to stay in his room. Other nieces and nephews visit him regularly at varying times of day and are always made welcome. I have observed other residents and they all seem to be well cared for.
Overall, my uncle is warm and comfortable in a clean and secure environment.”

– Janet W

“It is with comfort to say that we could not have made a better choice than Keele House to care for both my parents. The staff and managers are friendly and welcoming, nothing is too much trouble. They are very proactive when concerns arise regarding the health of well-being concerns and do not hesitate to contact health professionals. Communication between Keele House and ourselves as a family cannot be faulted. There have been several occasions that they have gone above and beyond their normal duties to help us look after my parents. Their room is light, airy, comfortable and clean. Especially the menu offered, its varied and tasty, compliments to the cooks. We have built a nice relationship with many staff and managers.”

– Patricia M

“Keele House is a very caring place to live for my elderly aunt. The staff are all extremely friendly and take good care of the residents. My aunt’s room is always bright and clean, the food is excellent and, importantly, the home always smells nice and clean and fresh.
The manager is always very helpful and will always contact me if there are any problems regarding my aunt. 

A kind and caring environment with excellent staff.”

– Julie K

“I can’t say enough good things about Keele House and the amazing care staff. Absolutely everyone from management down went above and beyond.

I could visit my Dad anytime I wanted. The home was always spotlessly clean on every visit. My Dad was always clean shaven and dressed nicely just like he would have wanted.

The food here is wonderful and at meal times the staff are patient and attend to everyone’s individual needs. The main thing for me was the feeling of warmth and genuine care from everyone there. It made the final year of my Dad’s life a happy and comfortable one.

I really can’t thank everyone enough.”

– Deborah J

“The home is very well run. Staff are very professional, caring, respectful to residents and uphold their dignity. The rooms are well equipped and spotlessly clean. The food is excellent, fresh produce and varied menu’s. My mother is clean, happy and settled, she is very happy and so are the family.”

– I T