“All the staff are kind and friendly. Nothing is too much trouble. I am always able to ask for advice or an update on my mother’s health. Although my mother has only been a resident for a short time, all the staff know her and talk to her. They have my full trust.”
– V B
Overall, my uncle is warm and comfortable in a clean and secure environment.”
– Janet W
– Patricia M
The manager is always very helpful and will always contact me if there are any problems regarding my aunt.
A kind and caring environment with excellent staff.”
– Julie K
“I can’t say enough good things about Keele House and the amazing care staff. Absolutely everyone from management down went above and beyond.
I could visit my Dad anytime I wanted. The home was always spotlessly clean on every visit. My Dad was always clean shaven and dressed nicely just like he would have wanted.
The food here is wonderful and at meal times the staff are patient and attend to everyone’s individual needs. The main thing for me was the feeling of warmth and genuine care from everyone there. It made the final year of my Dad’s life a happy and comfortable one.
I really can’t thank everyone enough.”
– Deborah J
“The home is very well run. Staff are very professional, caring, respectful to residents and uphold their dignity. The rooms are well equipped and spotlessly clean. The food is excellent, fresh produce and varied menu’s. My mother is clean, happy and settled, she is very happy and so are the family.”
– I T