LEARNING AND REFLECTION What we do Commit to learning and developing themselves in their work.Are self-aware and regularly reflect on the work that they do, how they do it and the impact they have on those being supported.Are honest and transparent and not afraid to say when they have done something wrong.Support, coach and mentor people who need care and support and/or other staff to enable them to learn new skills and increase their self-esteem.Seek, reflect on and learn feedback from colleagues, people who need care and support and their families.Are open learning from others and willing to share knowledge and best practice.Know their own limits and know when to seek support and advice.Think innovatively about how to best use limited resources to come up with new ways to support people who need care and support.